Our Commitment To Your Privacy Your privacy is important to us. As part of the order process, the following information is collected from shoppers:
Name Shipping/Billing Address Email address Phone number Credit/Debit Card Information
How That Information Is Used: The information we collect is used solely for the purpose of fulfilling your order and making sure it gets to you as requested. We also may on occassion use your email address to inform you of any specials or new items or upcoming events. In addition we may need to contact you if we have additional questions about your order.
Our Commitment To The Security of Your Data: We want you to know that your security and privacy is extremely important to us. We will never share any of your personal information with any other company for any reason. Your email will only be used internally and we promise to keep our email mailings to a minimum.
If you haven't done so already and you would like to be added to Nevada Glassworks LTDs' email list please click Here to go to the "Contact" page of our website and fill out the request to join the mailing list.
Returns: Nevada Glassworks LTD hopes you will love and cherish your purchases! However, in case you are not satisfied or if you have received damaged goods, please notify us within 7 days that you want to return your purchase. The item must be returned back to Nevada Glassworks LTD within 14 days. Please make sure that your return is in a securely wrapped package and should be prepaid by you, the customer. If possible, your return should be in the original packaging. Please note, we are not responsible for lost or damaged returns so it is extremely important that you use a shipping method with adequate tracking capabilities. After receiving your return, we will automatically reimburse your credit card or Paypal account or if you desire, we will process a replacement order . Your satisfaction is very important to us so Nevada Glassworks LTD will take care of the costs of UPS ground shipping of the replacement item.
Contact Us: If you have any questions or comments or wish to inquire about a custom order, please feel free to contact us at orders@nevadaglassworks.com